Privacy Policy
Last updated: April 2026
Authentic Farmers CC (“we”, “us”, or “our”) operates the website https://afcc.aasila.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or contact us regarding our products and services.
Who We Are
Authentic Farmers CC is a Namibia-based company that supplies premium firewood and charcoal to international markets. Our registered address is Industrial Area, Walvis Bay 13010, Namibia. For privacy-related enquiries, please contact us at shahid.iqbal@afcc.aasila.com.
Information We Collect
We may collect the following types of personal information when you interact with our Site or contact us directly:
When you submit an enquiry through our contact form, we collect your name, company name, email address, phone number (optional), country, product interest, buyer type, estimated volume, and any information you include in your message. When you visit our Site, we may automatically collect technical data such as your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. If we implement cookies or analytics tools, we will collect data as described in the Cookies section below.
How We Use Your Information
We use your personal information for the following purposes: to respond to your enquiries and provide product information, pricing, and supply terms; to communicate with you regarding potential or existing business relationships; to improve our Site, services, and user experience; to comply with legal obligations; and to protect our legitimate business interests.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), the United Kingdom, or Turkey, we process your personal data on the following legal bases: your consent, where you have provided it (e.g. by submitting an enquiry form); the performance of a contract or steps taken at your request prior to entering into a contract; our legitimate business interests, such as responding to enquiries and improving our services; and compliance with legal obligations.
Cookies
Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can control cookies through your browser settings. We may use essential cookies required for the Site to function, analytics cookies to understand how visitors interact with the Site, and functional cookies to remember your preferences. We will request your consent before placing non-essential cookies on your device, in compliance with applicable regulations.
Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist in operating our Site and business (such as hosting providers and analytics services), but only to the extent necessary and under appropriate data protection agreements. We may also disclose your information if required by law or to protect our rights.
International Data Transfers
As we operate from Namibia and serve international markets, your personal data may be transferred to and stored in countries outside your country of residence. Where such transfers occur, we take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to establish, exercise, or defend legal claims. Enquiry data is typically retained for up to 24 months unless a business relationship is established, in which case data is retained for the duration of the relationship and as required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal data: the right to access the personal data we hold about you; the right to request correction of inaccurate data; the right to request deletion of your data; the right to restrict or object to processing; the right to data portability; and the right to withdraw consent at any time, where processing is based on consent. To exercise any of these rights, please contact us at shahid.iqbal@afcc.aasila.com. We will respond to your request within 30 days.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites, including WhatsApp and email services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our Site and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Authentic Farmers CC
Industrial Area, Walvis Bay 13010, Namibia
Email: shahid.iqbal@afcc.aasila.com
WhatsApp: +264 81 122 8131